Configuration > Basic Configuration
JumpSeat may be configured to automatically identify a user of an application based on the user’s application identification.
Once JumpSeat has been installed on a JumpSeat User’s machine (either via Browser extension or code snippet in a hosted application), JumpSeat identifies this user based on the user’s unique Hosted Application ID.
For example, a user of an application has the following unique Application ID:
Once UserName Mapping is performed, this user may also be identified in JumpSeat with the same unique Application ID.
- Align this user to a specific role so that the user only has access to certain guides in a hosted application.
- JumpSeat Analytics and Insights become meaningful with specific user data
- Pre-load users of JumpSeat before installing the extension or injecting the code into an application.
- When UserName Mapping configuration is performed:
If custom UserName Mapping is not leveraged, all JumpSeat users of a hosted application will have the following ID: