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Knowledge Base
API
(1)
JumpSeat JavaScript API
Application Configuration
(4)
Advanced Application Configuration
Username Mapping
Workfront Username Mapping
App Defaults
Application Management
(2)
How to Add or Delete an Application
How to Add Subdomains to an Application
Dashboard
(5)
JumpSeat Dashboard Home Page
JumpSeat User Insights
JumpSeat Guide Insights
Application Dashboard: Insights
Widgets
Dynamic URLs
(3)
What is a Dynamic URL
How to Add Dynamic URLs
Dynamic URLs for Workfront
Guide Authoring
(15)
JumpSeat Flight Deck Overview
Creating a Guide
Associating a Guide with a Role or Pathway
Adding a Step
Tooltip Content
Guide Management
(4)
Guide Management
Importing and Exporting Guides
Guide Versioning
How to Recover a Deleted Guide
JumpSeat Installation
(6)
Browser Extension
JavaScript Snippet
Active Directory Installation
SCCM Installation
JAMF Safari Installation
JumpSeat Support
(1)
Product Support Plan
Language Capabilities
(2)
Automatic Language Recognition
How to Add Language Options
Notifications
(2)
What is a Notification
How to Create a Notification
Pathways
(4)
Pathway Overview
How to Create a Pathway
How to Add Guides to a Pathway
Best Practices and Recommendations
Release Notes
(5)
2019.1.0 Release Notes
2019.2.0 Release Notes
New in 2019.2.0
2020.1.0 Release
2021.1.0 Release Notes
Roles
(6)
Role Overview
How to Create a Role
Understanding Permissions for a Role
How to Add Users to a Role
How to Add Pathways to a Role
URL Blacklisting
(2)
What is a Blacklisted URL?
How to Add a Blacklisted URL
User and Guide Relationships
(2)
Default Role: User/Guide Organization
Custom Role: User/Guide Organization
Users
(13)
JumpSeat User Overview
Identifying a JumpSeat Administrative User
Identifying a JumpSeat End User
How to Add a JumpSeat Administrative User
How to Add a JumpSeat End User
Wayfinders
(2)
What is a Wayfinder
How to Create a Wayfinder
Welcome to JumpSeat
(15)
About JumpSeat
How to Login to JumpSeat
JumpSeat Application Overview
How to Create a JumpSeat Guide
Architecture
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