Leveraging the default “Application User” role for user and guide organization in JumpSeat offers the least administrative oversight of users and guides. In fact, simply deploy JumpSeat to your organization, and JumpSeat does the work for you.
How it works:
Once JumpSeat is deployed to end users, JumpSeat automatically provisions end users as Application Users (Guest Users). However, Application users see no guides for the hosted application until guides are aligned to the same role. This prevents users from accidentally gaining access to irrelevant or sensitive content.Considerations:
Users will appear in the Administrative User Table identified as “App” “User” in the First and Last name fields. Administrators can manually override these labels with a user’s first and last name. Always check with your organization regarding the storage of PII information.
TIP: Train your users to leverage JumpSeat pathways to locate relevant learning topics.