identification

Manual Provisioning

JumpSeat Home > Users Manually creating new JumpSeat End Users offers additional administrative control and management of JumpSeat Users. Only JumpSeat Administrators may create new users; however,...

Auto – provisioning

Once JumpSeat has been installed for a JumpSeat User (either via Browser extension or code snippet in a hosted application), JumpSeat automatically provisions the JumpSeat user in JumpSeat and identif...

Tooltip Location

Locator The locator is an essential component of a JumpSeat step- the locator lets JumpSeat know which element on the webpage to attach the step’s tooltip to. Its field in the console is automatical...

Identifying a JumpSeat End User

End users of JumpSeat do not have a dedicated login to the JumpSeat instance (yourinstance.jumpseat.io).  End users, or Application users, leverage JumpSeat training content on applications that are ...

Identifying a JumpSeat Administrative User

There are two types of JumpSeat Users:  JumpSeat Administrative Users and JumpSeat End Users.   JumpSeat identifies and provisions Administrative Users and End Users of JumpSeat in TWO methods:1. By...

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