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How to Export Users into an Editable Template

JumpSeat Home > Users This export tool is good for external user reporting or analysis for use in other data visualization tools.  The JumpSeat editable template also supports managing and editing...

Tooltip Branching

When branching a guide you are giving the end-user the option to switch context to a related task. This can be useful when directing users to prerequisites e.g. You cannot sell a product until you hav...

Tooltip Exceptions

Managing ExceptionsAn exception occurs when JumpSeat tries to display a step, but cannot find the related element on the screen. Sometimes this can happen unintentionally: when a user clicks the wrong...

Tooltip Location

LocatorThe element locator is used to find elements on the page before positioning and displaying the tooltip. Element locators are automatically populated for you when you create new steps. However, ...

Tooltip Navigation

The navigation configuration allows the guide builder to decide what the user must do to advance to a new step. JumpSeat allows the choice from a total of six different events that the user must compl...

Tooltip Style

JumpSeat allows the alteration of the look and feel of tips, according to personal preference, and application requirements. Most options are fairly straightforward, and affect the position and scale ...

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